FAQs

What about a crisis?

If this is a medical or behavioral health emergency, please dial 911 or go to your nearest Emergency Room.  You may also call your local community mental health organization for walk-in availability.

How much does therapy cost?

CHARIS' standard rate per 55 minute session for a fully licensed clinician is $135.  Our therapist who are under supervision are able to see clients for $85 per 55 session.  CHARIS is committed to making therapy affordable to those facing financial hardship. Each therapist reserves a few appointment slots per month for those facing financial hardship. We do not provide free services, but utilize a sliding fee scale for those few appointment slots per month . We do require proof of income.  Payment plans may also be arranged on a case by case basis.

Do you bill insurances?

INSURANCE—Charis is currently a provider for several insurance companies.  Charis currently accepts Aetna, Cofinity, Blue Cross Blue Shield, Blue Care Network,  Meridian, McLaren, Medicare,  Priority Health, Tricare, and United Behavioral Health.  Charis  will  provide any necessary documentation for you to turn in to insurance companies for which  Charis does not bill.  Charis services do qualify as an eligible service for Health Savings  Accounts and Flexible Spending Accounts.

What is confidentiality?

Confidentiality means that information about you is never released to others without your written permission. Everything said in therapy is confidential and will not be disclosed except when reporting is required or permitted by the HIPAA Privacy Standard or Michigan state law.
Some exceptions to confidentiality include the following: suspected abuse of a child, developmentally disabled person, or a dependent adult; potential suicidal behavior; threatened harm to another, suspected unprofessional conduct of a license holder, a license holder who may not be able to practice with reasonable skill and safety, or any unlicensed healthcare practice. Additionally, there are exceptions when required by compulsory process; and when permitted by the HIPAA Privacy Standard.
Information may also be disclosed if you sign a written authorization or in the event that you file a complaint against your therapist. Be aware that payment by check, bank or credit card allows bank employees to view your name in connection to CHARIS Counseling Services of Northeast Michigan, PLLC. If you have caller identification on your phone, the name of the agency may appear on the monitor. Further, if you seek insurance reimbursement, you will need to sign a form allowing CHARIS to release confidential information to the insurance company in order to facilitate payment.
Charis seeks to provide the highest quality of care so in keeping with generally accepted standards of practice, supervision and consultation may be made regarding the management of your treatment with other mental health professionals who are bound by the same rules of confidentiality. In some situations cell phones, text messages, emails, and other forms of electronic communication may be used by counselors to contact clients. Please note that cell phone records, email and texting are NOT a confidential means of communication. Please discuss the use of these forms of communication with your counselor.
CHARIS may use outside professional businesses for billing, administrative assistance and collection purposes. These businesses are under the same HIPAA regulations  as CHARIS to use appropriate safeguards to prevent the misuse or disclosure of your personal health information.

 

Charis Counseling Services   

  of Northeast Michigan, PLLC

(989) 340-1466

(989) 538-8790

Physical Address:

311 N. 2nd Ave

Alpena, MI . 49707

Mailing Address:

P.O. Box 586

Alpena,  MI 49707

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